Shop General Manager

Max Meadows, VA

Job status
Full time
Benefits
Paid holidays, Paid vacation, 401K / Retirement plan, Disability Insurance, Vision Insurance, Dental Insurance, Life Insurance, Health Insurance
Job description
Boss Shop Career Benefits

We want to keep our team happy and healthy. In addition to competitive wages, we are pleased to offer industry-leading benefits to our employees who rely on them. Our goal is to empower our team with the resources, incentives, and flexibility to enjoy success on the job and to live a healthy, balanced life.

General Benefits

Competitive Wages
Employee Discounts
401(k)
Employee Assistance Program
Textbook Reimbursement Program ($250 per semester)
PAID ASE testing with a $250 bonus for each one passed
TOOL PROGRAM
VACATION AFTER 6 months!
Scholarships
Advancement Opportunities
Transfer Opportunities
Critical Care Insurance
Accidental Insurance
Employee Discounts
Flexible Schedules
Electronic W-2 and Paystubs
Paperless Payroll
Holiday Pay
A Fun Work Environment
Community Support

Full-Time Positions
Medical Insurance
Vision Insurance
Dental Insurance
Flex Plan
Voluntary Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Vacation Pay & Holiday Incentives


Summary: The Manager is responsible for maintaining smooth, efficient and quality operation of the Shop while overseeing shift supervisors, technicians, and sales associates and by resolving any issues.


Essential Job Duties/Functions:
• Achieve all budgeted goals.
• Ensure invoices are turned in daily.
• Review daily tickets to insure correct pricing.
• Resolve all problems that can't be handled at a lower level (customer, personnel, mechanical).
• Provide coaching to employees so they are aware of areas for improvement.
• Ensure all employees are trained properly and follow procedures set forth.
• Complete weekly shop schedule, maintaining minimum overtime to keep labor within budget goals.
• Ensure cleanliness of the shop, inside and out, and maintain adequate stock levels.
• Ensure all shop personnel act and look professional.
• Ensure service equipment is in good working condition and well maintained.
• Complete evaluations on new hires after 90 days and all employees annually or as needed.
• Conduct shop training meetings at least monthly to keep all personnel informed on pricing, policies and procedures, sale tires and other merchandise.
• Count tires before every shift on a daily basis, and keep a tight control on tire inventory.
• Complete monthly inventory counts as required and turned in by the first of the month.
• Perform inventory spot checks weekly.
• Evaluate and document any return job problems and be able to remedy the problem and communicate this to upper management.
• Maintain a profitable business unit.
• Update all national accounts weekly.
• Enforce and practice all company safety procedures to ensure a safe environment for employees and customers.
• Conduct daily safety meetings.
• Insure all procedure manuals are available for employees.
• Insure all employees are fully trained to perform all aspects of their job.

• Follow all OSHA & Safety procedures set by the company policy and procedure manual.
• Must be able to work alongside employees in both the shop and sales floor.
• Provide friendly and competent customer service.
• Reporting for work in a timely manner when scheduled.



Requirements:
Education and/or Experience (include certs or licenses needed):
• Associate's degree (A. A.) or equivalent from a two-year college or technical school; three to five years related experience and/or training; or equivalent combination of education and experience.

Minimum Qualifications:
• Current valid driver's license and be insurable to drive.
• Ability to get ASE, DOT, TIA and other certifications.
• Able to furnish own tools to perform work.
• Basic typing skills.
• Basic understanding of computer operations.
• Must work a minimum of 50 hours per week.
• Able to work weekends, holidays, and as needed.
• Must have reliable transportation and phone.
• Must be able to communicate in English. – IF APPLICABLE
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Physical Requirements: The physical demands described here are representative of those that must be met by the Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• The employee must occasionally lift and/or move up to 75 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.

Additional Info:
Additional Job Duties:
• Assisting in other duties, as assigned.

Supervisory Responsibilities:
• Directly supervises 5 or more employees.
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